Confidentiality Policy

Confidentiality Policy

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LSF

Last Updated: October 5, 2023

1. Personal data processing:

1.1. You want to pass one or more “LILATE” certifications issued by LINGUEO (Hereinafter the “” Certification (s) ”) via the dedicated platform accessible at (Hereinafter the” Platform ”):

  • Or at the end of a course in modern languages (Hereinafter the” ”) provided by an authorized body (Hereinafter the” Training organization ”);
  • Or on the proposal of the company to which you submitted your application (Hereinafter the” Society ”).

1.2. In both cases, your registration on the Platform and its use involve the processing of personal data concerning you, defined as information that directly or indirectly identifies a natural person (Hereinafter the “” Personal data ”), according to the terms and conditions detailed in this privacy policy (Hereinafter the” Treatment ”).

Categories of Personal Data collected:

2.1. Personal Data entered by the Training Organization or the Company on the Platform:

2.1.1. Personal Data entered by the Training Organization:

  • Your first and last name;
  • Your first and last name;
  • Your email address;
  • The name of the Certification;
  • Optionally, your date of birth, your gender, your telephone number, the level targeted for the Certification.

2.2. Personal Data that you enter directly on the Platform:

    2.3. Personal Data relating to the Certification (s):

      2.4. Personal Data necessary to comply with the legal obligations imposed on LINGUEO in its capacity as a certification body:

        2.5. Personal Data collected as part of surveys carried out by LINGUEO:

        Personal Data may be collected as part of your answers to the questionnaires sent by LINGUEO after passing the Certification, namely mainly a satisfaction questionnaire and a questionnaire to assess the impact of the Certification on professional development.

        2.6. Personal Data collected as a result of the use of the Platform:

        2.7. Cookies:

          3. Responsibility for Treatments:

          4. Legal bases for processing - Purposes:

          Données concernées Base(s) juridique(s) Finalités
          Données Personnelles nécessaires au respect des obligations légales de LINGUEO (Art. 2.4) Obligation légale issue de la loi n°2018-771 du 5 septembre 2018 modifiée pour la liberté de choisir son avenir professionnel et ses textes d’application (« Accrochage des certificateurs ») (Art. 6, §1, c. du RGPD). Respect de l’obligation légale.
          Données Personnelles collectées dans le cadre des enquêtes réalisées par LINGUEO (Art. 2.5) Intérêt légitime de LINGUEO d’améliorer ses services, pour les enquêtes de satisfaction (Art. 6, §1, f. du RGPD) ;

          Obligation légale (Art. R 6113-15 du Code du travail) pour les enquêtes permettant d’évaluer l’impact de la Certification sur l’évolution professionnelle. (Art. 6, §1, c. du RGPD).
          Poursuivre l’intérêt légitime de LINGUEO ;

          Transmettre à France Compétences les données statistiques portant sur l'insertion professionnelle des titulaires des Certifications.
          Données Personnelles collectées du fait de l’utilisation de la Plateforme (Art. 2.6) Intérêt légitime de LINGUEO de prévenir la fraude, optimiser la gestion de l’espace personnel sur la Plateforme et réaliser des statistiques (Art. 6, §1, f. du RGPD). Poursuivre l’intérêt légitime de LINGUEO.
          Données collectées via les Cookies (Art. 2.7) Consentement (Art. 6, §1, a. du RGPD). Mettre à disposition un chat en ligne avec les équipes de LINGUEO (CRISP) ;

          Analyser les statistiques de consultation de la Plateforme (GOOGLE ANALYTICS).

          5. Recipients of Personal Data:

          5.1. The Personal Data referred to in articles 2.1, 2.2 and 2.3 are intended for authorized personnel of the Training Organization or the Company and communicated to third parties where applicable according to the methods he/she has specified to you.

          5.2. The Personal Data referred to in articles 2.4 to 2.7 are intended for authorized LINGUEO personnel and are not communicated to third parties, with the exception of the Personal Data referred to in article 2.4, which is transmitted to Caisse des Dépôts et Consignations in the event that you pass a Certification at the end of a Training Course and that this Training is financed by the CPF, in accordance with the provisions of Law No. 2018-771 of September 5, 2018, as amended. for the freedom to choose your professional future and its implementing decrees.

          6. Shelf life:

          6.1. The Personal Data referred to in articles 2.1, 2.2 and 2.3 are kept for the duration and methods communicated to you by the Company.

          6.2. The Personal Data referred to in article 2.4 is kept in accordance with the legal and regulatory provisions referred to above.

          6.3. The Personal Data referred to in article 2.5 is kept for the time necessary for the analysis of the surveys carried out via les questionnaires. the questionnaires.

          6.4. The event logs referred to in article 2.6 are kept for a period of 6 (six) months.

          6.5. The retention periods of Cookies are detailed in the table below:

          Cookies Durée de conservation Durée d’archivage intermédiaire
          CRISP Jusqu’à la clôture du ticket d’assistance pour les demandes portant réclamations, ou à la fin de la conversation en cas de demande d’assistance simple 5 ans à compter de la demande d’assistance
          GOOGLE ANALYTICS 25 mois

          7. Exercise of rights:

          7.1. Personal Data referred to in articles 2.4 to 2.7:

          7.1.1. You have the option, by contacting LINGUEO via the following email address: contact@lingueo.com Of:

          • Exercise a right of access, in order to know the Personal Data concerning you as well as the information mentioned in article 15 of the RGPD;
          • Request that Personal Data concerning you, which would be inaccurate or incomplete, be rectified under the conditions provided for in article 16 of the RGPD;
          • Request that the Personal Data concerning you be deleted under the conditions provided for in article 17 of the RGPD;
          • Request the limitation of Personal Data concerning you under the conditions provided for in article 18 of the RGPD;
          • File a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).

          7.1.2. With respect to Personal Data whose legal basis is legitimate interest, you also have the possibility to object, for reasons relating to your particular situation, to their processing, by writing to the following email address: contact@lingueo.com.

          7.1.3. You finally have the opportunity to:

          • Manage your preferences and withdraw your consent to the Processing of Cookies by clicking on the “I choose” tab;
          • Configure your browser so that Cookies are saved in your terminal or that they are rejected systematically or according to their sender, by going to the help menu of your browser (for more information, see also: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser).
          • However, setting your browser to refuse Cookies may make certain functionalities of the Platform inaccessible.

          7.1.4. For security reasons and to avoid any fraudulent request, LINGUEO reserves the right to ask you for proof of identity to exercise these rights, which will be kept for a maximum of one year.

          7.2. Personal Data referred to in articles 2.1, 2.2 and 2.3:

          You can exercise your rights directly with the Training Organization or the Company by contacting the Training Organization or the Company using the contact details provided to you.

          8. Transfers outside the EU:

          LINGUEO uses computer applications that may be hosted outside the European Union in a State benefiting from an adequacy decision issued by the European Commission and/or by means of appropriate guarantees, in accordance with articles 44 and following of the RGPD, which LINGUEO makes available to you.

          9. Technical and organizational measures:

          LINGUEO implements the organizational, technical, software and physical measures necessary to maintain the confidentiality, integrity and security of Personal Data and in particular to prevent them from being deformed, damaged or communicated to unauthorized persons.